Good Practice Scheme

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In February this year (2011) Diamond Dental Clinic were recognised by the British Dental Association (BDA) as committed to good practice and have joined its Good Practice Scheme. This means that the practice meets nationally recognised standards in order to provide the best possible care for its patients.

For the last 6 months, the team at Diamond Dental Clinic have been working hard to comply with the 100 requirements of the Scheme. “It has been a lot of hard work”, said Jennifer Leacock, the practice manager, “but everyone has found it worthwhile and we really do feel that we have improved our service to patients”.

Liam Diamond, the practice owner, said, “We involve all our patients in their treatment right from the start. We discuss the options available and give them all the information they need to decide which is best for them. They then receive a written outline of the agreed treatment, how many appointments they need and what it will cost. We make sure that there are no surprises. Patient waiting times are kept to a minimum and every effort is made to make appointments that are convenient to the patient.”

Claudette Christie, Director British Dental Association Northern Ireland said, “Patients need to have absolute confidence in their dental service. Whether that’s about simply making an appointment, knowing the practice is up-to-date, or going through treatment choices, the BDA Good Practice Scheme is a trusted mark of quality. I am delighted to see Diamond Dental meeting the standards and demonstrating their commitment to patient care by complying with the standards of the BDA Good Practice Scheme.”